Ali Kurnia Widi, Salim HS, Lalu Wira Pria Suhartana

Abstract: This study aims at investigating the investment licensing activity in Mataram city, a potential place for the investors to do investment. It is due to the large number of businessmen making their investment license in the mentioned city. Not the entire investment license is well and smoothly processed by the One-door Integrated Services of Investment Coordinating Board of Mataram city, however. It is because of some constrains in the investment licensing services. The present study, thus, aims to explain such constrains and the way the government of Mataram uses to have the businessmen understand about the importance of making investment license on their business legality. This study is expected to be used as reference and to be beneficial of the development of the related field. It is also hoped to contribute to the understanding about the implementation of licensing activity. The method of this study is normative empirical method. Primary and secondary data are the source of the data used in this study. The result of this study explains about the implementation of the investment licensing activity, the classification of license according to the types of business, the constrains in the investment licensing services (e.g. the assumption of businessmen about the existence of the technical coordinator team making the bureaucracy take too long, the pander activity, the limitation of facilities, and the mutation of functionary leading to the making of different policies), and the government’s effort in getting the businessmen interested in making the legality of their business such as the launching of One-day Service program and of Permit Package program, and the making of the Standard Operating Services.

Keywords: implementation, service, licensing, investment

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